CUSTOMER
SATISFACTION- OUR #1 GOAL
The results of this quality construction have been happy homebuyers
who choose to buy a home built by Valley Homes. Plus, we offer every
homeowner the Valley Home “Power of 10” quality pledge.
We’re not satisfied until you feel your home buying experience
has been a 10. It’s all part of Valley Home’s everyday
commitment to providing quality homes and outstanding customer service.
Where Trust Is Built.
Every Valley Homes has a construction superintendent who is responsible
for overseeing every phase of your new home's construction and who
makes sure workers are meeting every performance expectation. The
construction team building your home follows a logical, step-by-step
process that has a natural flow. The 10-point quality checklist ensures
that we meet our quality standards and your expectations.
10 point quality checklist
1. Foundation excavation quality checkpoint
2. Damp Proof Concrete quality checkpoint
3. Pillar Pouring quality checkpoint
4. Slab casting quality checkpoint
5. Brickwork and
plastering and plaster of Paris quality
checkpoint
6. Wiring and plumbing
quality checkpoint
7. Tile work quality checkpoint
8. Sanitary and CP fittings quality checkpoint
9. Pre Final quality checkpoint
10. Valley Team quality checkpoint
To make sure you are informed and involved in every phase of your
new home's construction, you'll have a sales associate who will remain
your primary point of contact throughout the whole process. After
you move into your new home, a helpful customer service team will
answer any questions you may have.